Case study
Voice AI agents for events and small business
Full-stack voice application with auto-provisioned numbers and AI agents
Summary
Voice AI that answers calls, qualifies leads, and keeps information in sync—so events venues and small businesses never miss a call.
Problem
Manual inbound calls and scheduling led to slow response times, missed opportunities, and inconsistent information when staff were busy or after hours.
Solution
We built a full-stack voice application: a public front end, a backend dashboard for users, and logic to automatically provision and create phone numbers and connect them to AI agents—including the prompting and related configuration. Our client could then offer events venues, small businesses, and similar operations dedicated phone agents for their businesses.
Impact
Customers never miss a phone call, and the agent always has the right information because it pulls from documents that are kept up to date.
Highlights
- Full-stack application: public front end + backend dashboard
- Automatic phone number provisioning and assignment
- AI agents with custom prompting and configuration
- Document-backed knowledge so agents stay up to date
- Built for events venues, small businesses, and similar operations
What we built
We designed and built a complete voice application from the ground up: a public-facing front end for end users, a backend dashboard for our client’s team and their customers, and all the logic required to automatically provision and create phone numbers and connect them to AI agents. We also handled the AI prompting and the rest of the configuration so each business could have a tailored phone agent.
Who it serves
The platform enables our client to offer events venues, small businesses, and similar operations their own phone agents. Each customer gets dedicated numbers and agents that answer calls, qualify leads, and route high-value inquiries—without manual phone coverage.
Why it matters
Two outcomes stand out: first, businesses never miss a phone call, so response times and lead capture improve. Second, the agent always has the right information because it uses data from documents that are kept current—no stale scripts or outdated details.
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